Terms and Conditions

These terms and conditions regulate the use of the website www.moutyjeweles.com, of which MOUTY with address at: P.º Degollado 55 P Baja #28, Zona Centro, 44100 Guadalajara, Jal. . Through its website www.moutyjewels|.com, Mouty offers goods, offering its users and subscribers the possibility of their acquisition, due to the content and purpose of the website.

1 Scope of application

Welcome to the website www.moutyjewels.com and all its divisions, subsidiaries, affiliates and internet sites, which offer you access to the website and sell products to you under the terms and conditions established therein, please read the terms and conditions carefully. present terms and conditions before using the website www.moutyjewels.com , since by entering our site you confirm your understanding with them, if you do not accept these terms and conditions of use, you will not be able to use this site.

These terms and conditions regulate the use of the website www.moutyjewels.com , of which Mouty with address at: P.º Degollado 55 P Baja #28, Zona Centro, 44100 Guadalajara, Jal. Through its website www.moutyjewels.com , Mouty offers goods, offering its users and subscribers the possibility of their acquisition, due to the content and purpose of the website.

In case of wishing to be a subscriber, once the registration form is completed, the subscriber of the site will receive an access password, the subscriber will be solely responsible for keeping the password provided and as well as other secure account identifiers, the account holder You are fully responsible for all activities that occur under your password or account, moreover, you must notify us of any unauthorized use of your password or account, in no way shall we be liable, directly or indirectly, for any loss or damage to any kind incurred as a result of failure to comply with this condition.

Mouty reserves the right to change, modify, add or remove parts of these terms and conditions of use at any time, the changes will be effective when they are published on the site www.moutyjewels.com , please check periodically for updates to these terms and conditions of use, since you will have to accept the changes that are made in order to continue accessing the site and continue buying products.

2 Use of www.moutyjewels.com

In order to use the site www.moutyjewels.com you must be 18 years of age or, where appropriate, be accessing under the supervision and consent of your parents, whoever has the legal exercise of parental authority, guardianship and custody or guardian lawful if that's the case.

By accepting these terms and conditions we grant you a non-transferable and revocable license to use our site, under the terms and conditions described and accepted, for the purpose of purchasing items offered on our page.

Commercial use or the name of third parties is prohibited, except as expressly permitted by us above, any violation of these terms and conditions will result in the immediate revocation of the license granted in this section, without prior notice.

Certain services and related features that may be available on the www.moutyjewels.com site may require registration or subscription, if you choose to register or subscribe to any of these services or related features, you agree to provide accurate information and updated about yourself, to quickly update that information if there are any changes.

3 Sending promotions and offers

During the registration process, you can opt-in or opt-out of receiving promotional emails from the www.moutyjewels.com site , if you choose to accept, at any time, you can opt-out of receiving such promotional emails by clicking the link at the bottom of any email promotional email.

Also during the registration process you expressly authorize us to make phone calls and send you text messages for marketing purposes, however at any time you have the power to revoke this consent by sending us an email to administracion@moutyjoyeria.com where you expressly state your I wish to no longer receive phone calls or text messages from our marketing team.

The foregoing in accordance with the Federal Consumer Protection Law, as well as the Agreement establishing the rules of operation and functioning of the Public Registry of Consumers.

4 User Communications

Any communication that you send to the website www.moutyjewels.com , including, but not limited to, questions, criticisms, comments, suggestions will become our sole and exclusive property and will not be returned, except by court order, also when you send comments or criticisms of the site, you also grant us the right to use the name you send, within the framework of said review, comment, or any other content, finally, it is worth mentioning that you must not use a false email address, that is, pretend to be someone you are not.

They will also be our property and will not be returned unless there is a court order, the data that subscribers send to the website www.moutyjewels.com , to register various accounts in order to benefit from the promotions of new subscribers, said accounts will be canceled and terminated immediately, any benefit or promotion that has been attempted to be redeemed will be canceled and the subscriber who has attempted to obtain the benefit may have the license granted at the time of subscription revoked, proceeding to cancel any order for products that he had made, without any type of responsibility on our part.

5 Responsibility

There are cases in which a purchase order may not be processed due to circumstances beyond our control and which cannot be foreseen, circumstances in which force majeure or fortuitous event intervenes, in this sense, www.moutyjewels.com immediately inform the client of the reason why it was not possible to process an order, restoring any amount charged to the subscriber, making it clear that additional information may be requested in this process to complete the refund process.

It also refers that all the products offered on the site www.moutyjewels.com , are subject to availability and are offered to our subscribers while stocks last, so it may be the case that the same product can be purchased by several customers at the same time. time and at the end of the sales process it turns out that the product is no longer available due to being out of stock, even when it appears on the website www.moutyjoyeria.com , in which case the customer will be informed of such situation proceeding to the refund of any amount paid for the purchased product if applicable or you will be notified of the impossibility of processing the purchase order.

For the reimbursement of a purchase order, a single reimbursement method must be chosen by which to make the return of the money, either through a reimbursement coupon, bank transfer or reversal of payment to the credit card.

Likewise, once the refund has been made, the client must send Mouty the refund voucher delivered by the respective bank or any documentation that proves that said refund was made effective. This documentation must be sent to the email administracion@moutyjoyeria.com

Some products offered on the site www.moutyjewels.com , may be subject, in addition to these terms and conditions, to particular conditions of sale, which may be consulted by the client along with the product description, it is necessary for all subscribers to verify the particular conditions of sale of these products, before making your purchase, in order to ascertain the terms, conditions and restrictions that may apply in your case in a particular way.

The client, before purchasing the product, must accept the particular conditions of sale, being the case that these general terms and conditions may be added, limited or modified based on the corresponding particular conditions of sale of the product in question, In case of conflict or contradiction in these terms and conditions and the particular conditions of sale, the latter will prevail over the former, consequently the subscriber must read carefully in addition to these terms and conditions, the particular conditions of sale, which they will be understood as accepted at the time the subscriber proceeds to purchase the product.

All sales offers, communications, requests for information among others, are made through the site www.moutyjewels.com , Mouty will not be responsible for communications that are sent outside of this site, nor will it be responsible for cash deposits, transfers or payments by credit cards made by customers to accounts other than those authorized for the purchase of products, referring to the fact that deposit requests are never made to private accounts.

6 Data protection

The data provided by the client is protected in accordance with our privacy notice, published at www.moutyjewels.com

7 Product warranty

The guarantee of the products will be provided directly by Mouty and will last 7 calendar days from the date you received the product as long as you keep the guarantee label at the time of the claim.

On the website www.moutyjewels.com the instructions for the correct use and installation of the purchased product appear, as well as all the guarantee information that the manufacturer has conferred, no client may request a more extensive guarantee than that indicated there.

8 Billing

Customers who purchase products may request the invoice after their purchase by sending an email to administracion@moutyjoyeria.com, they will have 7 calendar days for its request.

9 Applicable Law and Jurisdiction

For the interpretation and fulfillment of these terms and conditions, the parties submit to the jurisdiction of the courts of the state of Jalisco, Mexico, expressly waiving any other jurisdiction that may correspond to them by reason of their present or future domiciles.

10 Contact


Updated: November 11, 2022