Notice of Privacy

1 Important Notice

To all our Users of, or to any Holder of Personal Data against Mouty®, we inform you that in order to improve the security of the Personal Data provided to Mouty and have better knowledge of the treatment that is given to them Given said data, we made changes to Mouty's Comprehensive Privacy Notice, which you can consult Here.

The Privacy Notice will enter into force on November 10, 2022, in case you do not agree with the Amendments to the Privacy Notice, please express your dissatisfaction before the time it comes into force to the email administracion@moutyjoyeria .com

Mouty Jewelry, hereinafter "Mouty", with the trade name Mouty, with address at P.º Degollado 55 P Baja #28, Zona Centro, 44100 Guadalajara, Jal. Issues this Privacy Notice, so that the Owner of the personal data, from now on called "Owner", is aware of the treatment that the Company gives to Personal Data.

The Company declares that the Privacy Policy ensures that any information that the Owner provides will be kept private, secure and confidential. To attest to this, in this document the Company indicates the details of what information is collected and how it is used.

The Holder acknowledges that the information provided about himself is true, correct, current and complete, taking civil and criminal responsibility for said information.

The Company reserves the right to exercise Discretionary Acts for the Review of Personal Data.

The information of the owners or the means of communication between the owners and the company can be verbal, written, electronic, optical and other technology such as postal mail, Internet or telephone.

For the purposes of this Privacy Notice, there are different types of Holders, in each of the types of holders the Personal Data collected and the purposes of the treatment of the aforementioned will be different. The types of holders will be the following:

Owners Users in digital environment

Owners Users of the Internet Page

2 Holders Users in Digital Environment

The Owner User in Digital Environment, is the one who provides their personal data to contract the Services provided by the Company in a Digital environment, through its Internet Page (, hereinafter and jointly, the “Page”, “Internet Page”, “Web” site or “Site”.

Personal Data is provided through an Account creation or User Registration. The Company collects personally identifiable information that is provided voluntarily by the User, or in response to explicit requests by the Company.

The information requested is the following:





Bank card number


Email account

Phone number

The Company does not collect sensitive personal data in the digital environment.

The Company may also collect your IP (Internet Protocol) address to help diagnose problems with our server, and to administer the Site. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you within a particular session and to gather broad demographic information.

We make use of push technology through the Company's application that is used to send notifications with the user's prior authorization, this means of communication does not have any type of access to other functions or information of the equipment with which it connects to the site. .

The information may include the URL they came from (whether they are on our Website or not), which URL they access next (whether they are on our Website or not), what browser they are using, as well as the pages visited, the searches performed , publications, purchases or sales, messages, etc.

3 Cookies

The User of the Company's Website knows and accepts that the Company may use a tracking system through the use of cookies (the "Cookies").

Cookies are data files that are stored on the hard drive of a user's computer or electronic communications device when browsing an Internet site, which allows status information to be exchanged between said site and the user's browser. State information can reveal means of session identification, authentication or user preferences, as well as any data stored by the browser regarding the Internet site.

Cookies are used in order to know the interests, behavior and demographics of those who visit or are visitors to the Website and thus better understand their needs and interests and give them a better service or provide them with related information. We also offer certain features that are only available through the use of Cookies.

We will also use the information obtained through Cookies to analyze the pages browsed by the visitor or User, the searches carried out, improve our commercial and promotional initiatives, display advertising or promotions, banners of interest, improve our offer of content and articles, personalize said contents, presentation and services.

Cookies are also used so that the User does not have to enter their password as frequently during a browsing session, also to record and corroborate the records, the User's activity and other commercial concepts and agreements, always with the objective of installing Cookies, the benefit of the User who receives it, and will not be used for other purposes unrelated to the Company.

It is established that the installation, permanence and existence of Cookies on the User's or visitor's computer depends on their exclusive will and can be removed from their computer whenever they wish. To find out how to remove Cookies from the system, it is necessary to review the Help section of the browser. Also, Cookies or other similar systems installed by third parties may be found on certain pages of our Site. The Company does not control the use of Cookies by third parties.

The company also uses Web Beacons when the user is using the Page, Web beacons are visible or hidden images inserted within a Web site, which are used to monitor user behavior in these media.

In the event that the Company uses cookies, Web beacons or technologies for that purpose, the user will be informed of this situation through a message or legend that will appear in their visual field when browsing the page.

4 Purposes of the Treatment

The Personal Information is collected and stored for the purposes of identification and certainty of the User of the Company's Website (, in addition, they are used for the purposes of locating, collecting, contacting, behavior and demographics of the Users, improve our commercial and promotional initiatives (marketing), send information or messages about new products and/or services as well as any other information, display advertising or promotions, of interest to our Users, with the above, the Company can provide a service efficient for the user.

The purposes are necessary for the fulfillment of the obligations and the relationship with the owner, that is, that the Company provides an efficient service to the User, this being the main obligation and which gave rise to the Legal Relationship between the Company and the User.

The collection of information allows the Company to offer services and functionalities that are better suited to the needs of the User. It also allows the Company to send the User by different means and channels (including mail, SMS, etc.) offers of products and services that may be of interest to the User. It also allows the Company to use as means of communication and send the User by different means and channels (including conventional or electronic mail, SMS, MSM, electronic notifications) offers of products and services that may be of interest to the User, in addition to fulfill its obligations by these means.

The Company reserves the right to request any proof and/or additional data in order to corroborate the personal data of each User, as well as to temporarily or permanently suspend those Users whose data could not be confirmed.

The User acknowledges that the User account or Registration is personal, unique and non-transferable, and it is prohibited for the same User to register or have more than one account. In the event that the Company detects different accounts that contain matching or related data, it may cancel, suspend or disable them. The User will be responsible for all the operations carried out in his account, since access to it is restricted to the entry and use of his personal password, of exclusive knowledge of the User. In the event that the account is suspended, the Company will store the User's personal data, to the effect that the User and the Company will continue to be subject to what is indicated in this Privacy Notice.

In the event that the User's information at the time of registration is wrong or incomplete, making it impossible to verify and identify the User, the Company shall have the right to immediately suspend the provision of Services through the Website. , without the need for prior notice, the User being responsible at all times for the losses and damages finally suffered.

5 Owners with whom the Company has a Contractual relationship

The Owners with whom the Company has a Contractual relationship are those natural persons or representatives of legal entities with whom the company makes a contract, in order to correctly perform its functions, obligations, provide a service or fulfill its purposes.

The data collected from these owners is as follows:

Full name

The functions or positions that you perform or have performed

physical address

Electronic address



Academic data

Employment history

Bank account number

Tax Information

Data of your workforce or members

6 Data Transfer

The Owner expressly authorizes the Company to keep in its registry the information provided by the Owner, also authorizes the Company to provide constant information on the aforementioned registry to (i) authorities that request it in accordance with what is permitted by current legislation and ( ii) to its strategic, commercial or technical associates in order to offer better conditions for Promotions and/or User content. In addition, the User expressly allows the Company to collect information for traffic monitoring, with the intention of identifying user groups and profiles, as well as for advertising targeting purposes.

Data Transfers are for lawful purposes and in accordance with the provisions of the Law on Protection of Personal Data Held by Private Parties.

The recipients of the information to be transferred are strategic, commercial or technical associates, which is only used for the purposes of advertising and development of the Web Page.

The Company declares that it will not transfer any type of information from the Owner to national or foreign Third Parties, otherwise, the Owner will be informed by publishing a new Privacy notice. The foregoing in accordance with the provisions of article 36 of the Regulations of the Law on Protection of Personal Data Held by Private Parties.

7 Transfer in special circumstances

If there is a sale, merger, consolidation, change in corporate control, substantial asset transfer, reorganization or liquidation of the Company then we may transfer, or assign the information collected on this Site to one or more relevant parties, in addition to obligating us to issue a new Privacy Notice updated to the internal changes suffered.

8 Data Submission

The Company declares that it can communicate Personal Data of the Owner with the Manager, inside or outside the national territory in terms of the provisions of the law or the Regulations.

The person in charge is a natural or legal person, public or private, outside the organization of the Company, who alone or jointly with others, processes personal data on behalf of the Company, as a consequence of the existence of a legal relationship that links them to the itself and delimits the scope of its action for the provision of a service.

This remission of data is to comply with the purposes specified in the treatment, which are directly related to the fulfillment of the objects and contractual or non-contractual relations with the Company.

The processing of data in this referral is subject to the following terms agreed between the company and the manager:

  1. Only process personal data in accordance with the instructions of the Company;
  2. Refrain from processing personal data for purposes other than those instructed by the Company;

III. Implement security measures in accordance with the Law, the Regulations and other applicable provisions;

  1. Keep confidentiality regarding the personal data processed;
  2. Delete the personal data subject to treatment once the legal relationship with the Company has been fulfilled or by instructions from the Company, as long as there is no legal provision that requires the conservation of personal data, and
  3. Refrain from transferring personal data

9 Limit on use or disclosure of Personal Data

In order for the Holder to exercise his right to limit the use or disclosure of personal data, but with the intention of continuing to use the services provided by the Company, the user must express it by writing to the following email address, Said letter must contain the following:

The name of the owner and email where you receive the response.

Directed to the Company.

Customer registration or account with the Company to prove your identity or the relationship you have with the Company.

The clear and precise description of the data that you want to limit its use or disclosure.

The Company will have a period of 20 business days to respond and, where appropriate, execute the limitation of use, in said response, it will give the resolution and the possibility of carrying out what is requested in the Document, without prejudice to the possibility of exercising its other rights. Rights.

10 Exercise of ARCO Rights

The Holder has the right, personally or through a Representative, to request the Company, at any time, access, rectification, cancellation or opposition, regarding the personal data stored in the Company's Database.

The Request must be in writing with the following requirements:

The name of the owner and address or other means to communicate the response to your request.

Documents proving identity (copy of voting card, for example) or, where appropriate, the legal representation of the holder. Identifications must be Official.

The clear and precise description of the personal data with respect to which one seeks to exercise any of the rights of access, rectification, cancellation or opposition to them.

If applicable, the modifications to be made and provide the documentation that supports your request.

That the letter is addressed to the Company.

The Request will be sent to the Committee or the Personal Data Officer through the email, and internally it will be sent to the person who receives and answers these requests.

The Company will notify the Holder, within a period of twenty business days from the date on which the request for access, rectification, cancellation or opposition was received, the decision adopted. The moment in which the request is received is the one in which it has entered our server, answering it with an Acknowledgment of Receipt.

Once the response has been sent within the indicated period, the Company will have 15 business days to execute the Access, Rectification, Cancellation or Opposition of the personal data according to the request or similar rights.

The Owner must cover the justified shipping costs or with the cost of reproduction in copies or other formats. Depending on the information, whether the information is delivered electronically or physically, the Company will need an address to send the information.

When the data is no longer necessary for the fulfillment of the purposes set forth in this privacy notice and the applicable legal provisions, they must be canceled, blocked and deleted by the Ministry of Law.

11 Procedures for blocking and deletion of personal data

Once the data has been cancelled, the Company will keep the Owner's personal data for one more month, for clarification purposes and preparation for deletion. Once this period has expired, the Company will permanently delete the personal data of the owner, not having the opportunity to locate or contact the owner, being eliminated from the database and discarding any file related to the owner. If the holder were to carry out another act with the company, he must start it as if the relationship had never existed.

The foregoing, observing what is indicated in the Privacy Policies for the purpose of preserving information by ministry of law or authority.

Personal data whose purposes have been fulfilled, but which cannot be canceled and deleted by law or contractual ministry, will be blocked from the purposes to which they were submitted, until it can be deleted. During this period, personal data may not be processed.

12 Confidentiality of information

The data of the Holders will be provided only by the Company in the ways established in this Privacy Notice. The Company will do everything in its power to protect the privacy of the information. It may happen that by virtue of court orders, or legal regulations, the Company is compelled to disclose information to the authorities or third parties under certain circumstances, or in cases where third parties may intercept or access certain information or data transmissions. in which case the Company will not be responsible for the information that is revealed. In these cases, the Company will notify the Holder about this situation.

We do not assume any obligation to keep confidential any other information that the Owner provides through newsletters and online chats (chats), as well as the information obtained through cookies, information that has not been directly delivered to the Company.

It should be clarified that the Owner's information is NOT sold, given away, provided or rented to any third party. If the user does not want their data to be shared, they can decide NOT to use a certain service or NOT to participate in some promotions or contests.

The Company will take all possible measures to maintain the confidentiality and security described above, but will not be liable for damages or losses that may arise from the violation of these measures by third parties who use public networks or the Internet, altering the systems of security to obtain access to the information of the Holders.

The security breaches that occur in any phase of the treatment that significantly affect the economic or moral rights of the Holders, will be immediately informed by the Company to the Holder, so that the latter can take the corresponding measures to defend Your rights.

13 Security and storage

The Company has implemented various security techniques to protect the data provided by the Owner, against unauthorized access by visitors to the Internet Page or to the Company's Database, whether inside or outside the Company. One of the factors that protects the security of the data is that our system has implemented an SSL security padlock, which makes it impossible for a person outside the relationship between the Owner and the Company to have access or acquire the data in a secure manner. illegal.

It is necessary to take into account that perfect security does not exist on the Internet. Therefore, the Company is not responsible for illegal interceptions or violation of its systems or databases by unauthorized persons. In the same way, it is not responsible for the improper use of the information obtained by these means.

When contracting a service or buying a product online, bank details will be requested for which we promise to offer security and confidentiality of the data provided to us, for this, we have a secure server, in such a way that the information that sent to us, is transmitted encrypted to ensure its protection.

Once the data is received, we will do everything possible to safeguard the information on our server.


The Company's Database, where the information collected is stored, will keep the Information provided by the Owner saved and protected, despite being modified, updated, or even canceled for any reason. The above for the purpose of maintaining a History on the Holder and protecting their legal interests. The conservation of information indicated in this paragraph may be deleted or eliminated in its entirety through the exercise of ARCO Rights.

14 Customer service or Company attention

The Company makes available to the Owner an email in which they can clarify any questions regarding the use of Personal Data, means to exercise rights in relation to personal data, etc. The email is

15 Modifications to the Privacy Notice

The Company, as well as the Owner, acknowledge that this Privacy Notice is of unlimited validity. However, the company will try to keep this Notice updated.

The Company may modify the Privacy and Confidentiality Notice at any time without prior notice. Therefore, the Company recommends that the Holder re-read this document regularly, so that he is always informed of any changes.

Alterations or modifications to this Privacy Notice will become effective immediately after its publication on the Company's Website.

Once the modifications have been made, it will be presumed that the Owner who continues to use the Company's Internet Page, requesting its services, or carrying out the acts that gave rise to the relationship with the company, will have full knowledge, will have read and consented to the Notice. of Privacy reformed.

The Amendments to the Privacy Notice may be made known to the Owner through a notice on the Company Page, email, by telephone or in writing.

16 Emails

The Company may send emails to the User in order to provide better service:

After the User Registration, notifying you of your account data

With reminders of the services we offer (especially those that you have not used yet or have not used in a considerable time)

To send information about the Products you have ordered

As part of a Newsletter

Product Promotions Email

To offer related services

In any case, in each of the emails we send we will always offer the possibility to request that we stop sending you emails in the future.

17 Public Records

The Public Registry of Consumers, Users and other related matters, indicated in related provisions such as that of Consumers or that of Protection and Defense of the User of Financial Services, will continue in force and will be governed in accordance with what is established by the laws in question and the provisions applicable that derive from them, together with the rights that they are consigned.

18 Consent

The Owner declares that by using the page, providing their Personal Data and having an account or User Registration, or the direct realization of a contractual or non-contractual origin with the Company, they have already read this notice and consent to the provisions of the same. The Owner consents to this Privacy Notice, in accordance with the Law on Protection of Personal Data Held by Private Parties, not opposing the Privacy Notice. No data will be processed until five days after they have been provided by the user and he has not expressed his refusal.

19 Revocation of consent

The consent may be revoked at any time without being attributed retroactive effects. To revoke the consent, the Holder must send a Request, which must be in writing with the following requirements:

The name of the owner and address or other means to communicate the response to your request.

Documents proving identity (copy of voting card, for example) or, where appropriate, the legal representation of the holder. Identifications must be Official.

The clear and precise description of the link you have with the Company.

Provide documentation to support your request.

That the letter is addressed to the Company.

Verify that the relationship you have with the Company has ended.

The Company will issue a response in which it will confirm the revocation of consent, or, where appropriate, will indicate the reasoning depending on the specific case, with the company having 15 days to issue this response. The terms will be counted from the moment the mail enters our server, issuing the Company the respective Acknowledgment of Request Receipt.

Any Subsequent Request to the one mentioned in the previous paragraph will have the same effect as an initial one, with the Holder and the Company being bound by the same deadlines indicated above.

The Request will not be valid due to the omission of what is indicated above.

20 Internal Privacy Area

The owner may exercise their rights and make the queries indicated in this document, as well as in the law, through the Privacy area of ​​the Company. The Requests indicated in this document and in the Law must be addressed to Ricardo Coronel, who is in charge.

The User will have to use the multi-reference email address or Telephone +52 33 1438 9205, to contact the Privacy area.

To: November 10, 2022.